How to contact Amadeus Customer Support
Amadeus e-Support Centre
The Amadeus e-Support Centre is an online support solution for
Amadeus' customers which keeps you up to speed with secure 24/7 access
to support information and tools.
e-Support Centre At-a-Glance
Browser-based knowledge search
> Find information about Amadeus system and applications.
> Search for the solution to the Top 500 error messages.
> Find answers through the ever-growing catalogue of frequently asked questions (FAQ).
Case logging
> Log support cases online -
automatically processed by the Amadeus Customer Support.
> Keep track of your registrered cases online.
Practical features
> Save your favourite support solutions in a PDF-format.
> Keyword highlighting
> Real time system information
Access via Amadeus Selling Platform
Amadeus e-Support Centre is accessible through a Smart Tab in Amadeus Selling Platform. =>
When entering Amadeus e-Support Centre you will be presented with a simple and instant self registration form. You will only need to fill out this form once. After that you will automatically be guided to Amadeus e-Support Centre when clicking on the Smart Tab.
Access via URL
Users who do not have access to Amadeus Selling Platform
, including any Third Party Provider, will
be able to access Amadeus e-Support Centre via an URL. In order to get access via the URL a sign in account has to be created. Creation of a sign in are done by a “delegated administrator” at your agency. For further details about your delegated administrator please contact your manager. Should you not already have a delegated administrator assigned at your office please contact Amadeus Scandinavias local support team for assistance.
> URL link to Amadeus e-Support Centre
, http://mye-supportcentre.amadeus.com
Read more
Information Sheet
> e-Support Centre
Quick guides
> e-Support Centre
> Case logging
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Amadeus Support By phone (Licence related support)
| Country | Phone | Time (Scandinavian working days) |
| Denmark | 45-43327580 | 08:00-17:00 |
| Norway | 47-22967070 | 08:00-17:00 |
| Sweden | 46-84580650 | 08:00-17:00 |
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